Online criminals most often spoof these trusted brands in their phishing attacks KOMO / Ticor Consumer Tip

We tend to trust certain consumer brands, so if we get an email that appears to be from one of them, such as Microsoft, Facebook, Netflix or Apple, we may be willing to click a link to get a coupon or special deal.

Caution: That link could be malicious. And if it is, you could give a cyber thief important personal information.

Top Targeted Brands

Here are the top brands that are spoofed in phishing attacks, according to IBM: Google (39% of the time), YouTube (17% of the time), Apple (15% of the time) and Amazon (12% of the time).

Rather than click on a link, use a retailer’s app or go to the store’s website to get special promotions.


Listen to the Consumer Tip Below.

Follow the link below to read more.

Facebook Manage Activity makes it easier to remove unwanted posts KOMO / Ticor Consumer Tip

Facebook is forever, but sometimes, you’d like to forget a picture or post from the past. Maybe it’s an embarrassing picture that could be spotted by a future employer, or something you wrote about someone in a moment of anger.

You’ve always been able to delete your posts, one at a time. But now, Facebook has finally created a bulk deletion tool, called Manage Activity that allows you to delete or archive posts based on dates or people.

A Digital Photo Album

A lot of people use Facebook as their digital photo album. For those who do, the new Manage Activity tool provides the solution to remove unwanted posts from the past.


Listen to the Consumer Tip Below.

Follow the link below to read more.

Fraud Alert: Fake Customer Service Numbers KOMO / Ticor Consumer Tip

You need to call customer service, but don’t have the number. So, you do a quick online search or ask your smart speaker to dial it for you. Be careful, you could wind up talking to a fraudster who’s pretending to be a customer service representative.

Scammers can have their fake numbers show up at the top of online search results, so you wind up calling them instead of the legitimate company—and you may not know it.

How can you tell?

The safest way to find a customer service number is to check a sound source, such as a bank statement, credit card, or warranty card.

If you connect with customer service and are asked for your password or PIN or other sensitive personal information, hang up. You’ve dialed a fraudster.


Listen to the Consumer Tip Below.

Follow the link below to read more.

Is it safe to click the unsubscribe link in unwanted email? KOMO / Ticor Consumer Tip

Your e-mail inbox is overloaded – advertisements from retailers you shop with, newsletters from organizations you support, and a whole lot of spam that you don’t want and don’t plan to read. But it just takes time to go through all of this.

Should you click on the unsubscribe links? Or is that just asking for trouble?

It all depends…

According to digital security expert Paul Ducklin, a principal research scientist with Sophos who is based in England. His big concern: That unsubscribe link could be designed to trick you into giving up your email password.

“If you click on an unsubscribe link and it doesn’t just go, ‘you’re unsubscribed,’ but it goes, ‘now you need to put in your email address and your password,’ keep your wits about you, and don’t get phished,” Ducklin cautioned. “Obviously these are people who are not spamming you, they’re using the unsubscribe as a hook to try to get your password which is a risk that did not exist in the early days of spam.”


Listen to the Consumer Tip Below.

Follow the link below to read more.

Get ahead of scammers: why it’s important to report fraud KOMO / Ticor Consumer Tip

Scammers are getting craftier with their pitches by using new technology to steal your information and money. Believe it or not, most Washington consumers don’t report robocalls or fraud attempts. However, you should report any attempted scams, says Chuck Hardwood, Regional Director of the Federal Trade Commission.

Why you should report fraud…

Any efforts, whether it’s by phone, email, online, or in person, should be reported. People must tell their stories because they add pieces to the puzzle that authorities are trying to put together. The larger the picture becomes, the easier it will be for law enforcement to protect consumers. When you choose not to report fraud, you’re helping scammers.

Even if you don’t fall for a fraudsters tricks, it’s still helpful to report the situation because this crucial information can help authorities. Every story is important to them. Report scams to the Federal Trade Commission at www.ftc.gov/complaint, or with the State Attorney General’s Office at www.atg.wa.gov/file-complaint or toll-free at 877-382-4357.


Listen to the Consumer Tip Below.

Follow the link below to read more.

What to do with old online accounts you don’t use anymore? KOMO / Ticor Consumer Tip

We are proud to say we have partnered with long time local area consumer protection advocate Herb Weisbaum of KOMO to bring you Technology and Title Tips.

Chances are you have old online accounts that you haven’t used for a long time, maybe years.

Old Online Accounts

And the odds are that the old passwords on those unused accounts are weak ones. If you can remember other places you used them, this is a good opportunity to generate some new and secure ones.

Signing up for an account is easy. That’s not always the case when you want to cancel. Some sites hide this information, so you won’t leave. If you run into a roadblock, rather than give up, do a search for “how to cancel” or call customer service.


Listen to the Consumer Tip Below.

Follow the link below to read more.

What is MFA and why you need to enable it now KOMO / Ticor Consumer Tip

We are proud to say we have partnered with long time local area consumer protection advocate Herb Weisbaum of KOMO to bring you Technology and Title Tips.

When someone calls you on the phone, it’s not always easy to tell if they’re a con artist pretending to be with a government agency, your bank or credit card company.

If you reuse the same password on a lot of accounts – as so many people do – you’re putting all of those accounts at risk, if just one of them is compromised. You should have a strong and unique password for each of your accounts. You can use a password manager to remember them for you.

At the very least, it’s imperative that you have a secure and unique password for your key accounts: email, bank, credit card, financial and social media accounts. Then set up multi-factor authentication (MFA) whenever possible.

MFA can help to protect your accounts.

MFA requires you to enter a code – sent to you by phone or email – as well as the password, to verify it’s really you. Yes, this slows you down a few seconds, but it can stop a fraudster. It can also save you from the hassles of having to deal with a compromised account.


Listen to the Consumer Tip Below.

Follow the link below to read more.

Ticor Tech Tip – Facebook long lost friends may not be who they say KOMO / Ticor Consumer Tip

When a long-lost friend contacts you via Facebook Messenger, you need to stop and make sure they really are your friend and not a fraudster in disguise who hopes to get you to send them personal information or possibly money.

“Hi, it’s your uncle Bob. I just wanted to tell you there’s this new government grant that you can get more information about, just text me your number and we’ll talk to you about it.”


If you get contacted by someone via Facebook Messenger, whether you know them or not, and they immediately want you to text or email them, and they ask for money or personal information – you’re dealing with a fraudster.


Listen to the Consumer Tip Below.

Follow the link below to read more.

Ticor Tech Tip – Beware of bogus emails about package deliveries KOMO / Ticor Consumer Tip

We are proud to say we have partnered with long time local area consumer protection advocate Herb Weisbaum of KOMO to bring you Technology and Title Tips.


Fraudsters are now sending emails designed to look like they’ve been sent from FedEx, UPS, DHL or the U.S. Postal Service.

The messages say a package is on its way, and you just need to click on the link or open the attachment to find out more and set up your delivery preferences. These bogus messages even have bogus tracking numbers. With so much online shopping going on right now, this is the perfect scam.

If you click on the link or open the attachment, you could put malware on your mobile device or computer, or you could be taken to a site that tricks you into giving away financial or sensitive personal information.


Listen to the Consumer Tip Below.

Follow the link below to read more.