Facebook Manage Activity makes it easier to remove unwanted posts KOMO / Ticor Consumer Tip

Facebook is forever, but sometimes, you’d like to forget a picture or post from the past. Maybe it’s an embarrassing picture that could be spotted by a future employer, or something you wrote about someone in a moment of anger.

You’ve always been able to delete your posts, one at a time. But now, Facebook has finally created a bulk deletion tool, called Manage Activity that allows you to delete or archive posts based on dates or people.

A Digital Photo Album

A lot of people use Facebook as their digital photo album. For those who do, the new Manage Activity tool provides the solution to remove unwanted posts from the past.

Listen to the Consumer Tip Below.

Follow the link below to read more.

Fraud Alert: Fake Customer Service Numbers KOMO / Ticor Consumer Tip

You need to call customer service, but don’t have the number. So, you do a quick online search or ask your smart speaker to dial it for you. Be careful, you could wind up talking to a fraudster who’s pretending to be a customer service representative.

Scammers can have their fake numbers show up at the top of online search results, so you wind up calling them instead of the legitimate company—and you may not know it.

How can you tell?

The safest way to find a customer service number is to check a sound source, such as a bank statement, credit card, or warranty card.

If you connect with customer service and are asked for your password or PIN or other sensitive personal information, hang up. You’ve dialed a fraudster.

Listen to the Consumer Tip Below.

Follow the link below to read more.

Ticor Tech Tip – New Gift Card Phone Scam KOMO / Ticor Consumer Tip

We are proud to say we have partnered with long time local area consumer protection advocate Herb Weisbaum of KOMO to bring you Technology and Title Tips.

When someone calls you on the phone, it’s not always easy to tell if they’re a con artist pretending to be with a government agency, your bank or credit card company.

These imposters can be mighty convincing.

“I’m with the IRS and if you don’t pay right now with a gift card, you’re going to be arrested.”

“I’m calling from the courthouse and you owe a fine. You need to go out, buy a gift card, and pay it right now, or else.”

Before you listen to the call and run to the store to buy gifts cards, think about what you’re being asked to do and why it’s so ridiculous.

Listen to the Consumer Tip Below.

Follow the link below to read more.

Pocket Profile – New Interactive Map Search Feature

Property Profile App - Pocket Profile
We are pleased to announce the latest generation of the Ticor Pocket Profile App with major updates designed for time savings and intuitive & interactive map search functionality.
Simply tap the map to retrieve a property profile!

Find Pocket Profile in Your App Store

Search “Pocket Profile” to find it in your Apple or Android app store.
Get Pocket Profile for iOS
Get Pocket Profile for Android

Improved Search Capabilities

Robust Search Capabilities:

  • Search by property address
  • Search by APN
  • Search by property owner
  • Take a photo search
  • Interactive map search
  • Access your past profile searches
  • Contact your Ticor Title Sales Executive
  • Email a property profile

Tap the Map to Search

The interactive map search makes researching adjacent or nearby properties easy! Click any property within view to access basic information or a complete property profile. Move or zoom the map to explore and search.

Easy Access to Recent Searches

Save time accessing previous searches with the “Recent Searches” feature. Properties that you last searched are available in one click.

How to Get an Account

The Pocket Profile app is connected to the TicorExpress.com website and uses the same username and password. If you already have a TicorExpress.com account, you’re ready to go. If you are a new user, please contact your Ticor Title Sales Executive for exclusive access to this powerful time-saving research tool!

Recorded Documents Now Available Via Ticor Pocket Profile App

Pocket Profile

How to Get the Ticor Pocket Profile App

To get the Pocket Profile App, visit the App Store on your Apple Device or the Google Play Store on your Android.

You Will Need a Username/Password

Once you have installed the app on your mobile device, you will need a Pocket Profile account login to access property information for your area. Your Ticor Title Sales Executive can provide you with a username and password.

Recorded Documents via Mobile

We are excited to announce that our Ticor Pocket Profile app now provides access to recorded documents (Deeds) for properties in King County, Pierce County, and Snohomish Counties. Access to recorded documents and full legal descriptions after hours, on weekends, and on the go saves time and may help avoid certain business delays for our Lending and Real Estate partners! Pocket Profile puts document access in your hands.

What is the Ticor Pocket Profile App?

Quite simply, the Ticor Pocket Profile App enables users to access property profiles from their Android or Apple mobile device. Users have the option to search for properties by address, owner name, parcel number, nearby properties, or even by taking a snapshot of a house.

What’s included in a Property Profile report?

Property profile reports include

  • Property Profile – With Legal Description, Property Characteristics, Sale Loan Info, Assessor / Tax info
  • Transfer History (Now with Recorded Documents!)
  • Area Sales Analysis
  • Nearby Properties
  • Neighborhood Demographics
  • Public Schools Report
  • Private Schools Report
  • Plat Map

How to Access Recorded Documents

The five steps below illustrate how to access recorded documents

Step 1.
Search for a property.


Step 2.
Select a property from the list of results.


Step 3.
Select Transfer History


Step 4.
Select the Document Number option.


Step 5.
The Recorded Document Appears.



Questions or Comments? Contact us or share below!

Ready, Snap, Go! – Take A Photo & Get A Property Profile

We’re excited to announce a feature update for the Ticor Pocket Profile app that allows users to access a property profile by simply snapping a photo of the subject property from a mobile device! This new time-saving feature can be used when previewing properties with clients, at open houses, or when driving through a neighborhood.

How to use the new “Take a Photo” property profile feature:

1. Log in to the Ticor Pocket Profile app on your iPhone, iPad, or Android device.

2. Select the “Take a Photo” search option from the menu at the bottom of the app.

3. Snap a photo of the property that you would like information about and confirm by selecting the “Yes” button.

4. Tap the property address to access the property profile, sale loan history, assessor information, plat map, and more.

What’s included in a property profile

Property profiles via the Ticor Pocket Profile app include:

  • Owner information
  • Property characteristics
  • Brief legal description
  • Sale loan information
  • Assessor information
  • Transfer history
  • Plat map

Property profiles may be shared via email directly from the app.

Other ways to access property profile information

Example of the “Near Me” feature in Ticor Pocket Profile app.

Ticor Pocket Profile app also allows users to search for properties via parcel number, address, owner name, or by using the “Near Me” feature. The “Near Me” search feature uses the GPS location on your mobile device to provide a list of property results near your current location. The app will display a map with several red pins representing nearby parcels. Tap one of the pins to access a property profile for that parcel.

How to get the Ticor Pocket Profile App

The Ticor Pocket Profile app is available via the Apple App Store for iOS devices or Google Play for Android devices. In order to use the Ticor Pocket Profile app, you will need an account which can be provided to you by your Ticor sales executive. Property profiles in the Puget Sound region are provided at no charge to you.

Download Ticor Pocket Profile for iOS devices here
Download Ticor Pocket Profile for Android devices here

Related articles

Ticor Pocket Profile app overview and video review
Ticor Agent 2.0 closing cost app

Questions or comments? Please share below!

Protect your identity by regularly reviewing your credit report

Protect your identity by reviewing your credit report

Protect your identity by reviewing your credit report

One of the most effective ways to protect your identity is to be sure you regularly review your credit report. A credit report includes information on where you live, how you pay your bills, and whether you have been sued or arrested, or have filed for bankruptcy.

Consumer reporting companies sell the information in your report to creditors, insurers, employers and other businesses that use it to evaluate your applications for credit, insurance, employment or renting a home.

Inspect the report for accounts opened in your name

You should review your credit report to ensure the information is accurate and complete. A thorough review can help guard against identity theft as it can reveal any accounts which have been opened in your name you might not know about.

One Solution for all credit reporting agencies

Only one website is authorized to fill orders for the free annual credit report you are entitled to under law. It is www.annualcreditreport.com.

The Fair Credit Reporting Act requires each of the nationwide consumer reporting companies (Equifax®, Experian® and TransUnion®) to provide you with a free copy of your credit report once every 12 months. Under the Act you must request your credit report and provide your name, address, Social Security Number and date of birth to the Credit Agency.

How to regularly request your credit report at no cost to you

Keep in mind, each company is required to provide one free report every 12 months. You can order all three once a year, or stagger the requests throughout the year so you can obtain a report more often than just once a year.

Only one website is authorized to fill orders for the free annual credit report you are entitled to under law. It is www.annualcreditreport.com.

Questions or comments?  Please share below!

Top 10 ways TicorAgent 2.0 can help you close more business

Ticor Agent 2.0 Real Estate App

It’s been four months since we kicked off our TicorAgent 2.0 app for iOS, Droid, Mac and PC.  And in that time we have heard rave reviews from across the greater Puget Sound area.  The feedback from Brokers and Loan Officers tells us that the app is intuitive to use, saves time, and helps to quickly answer the tough payment and net proceeds questions on the fly.  We are also receiving feedback that the app helps Brokers to better inform sellers and potential clients during listing presentations.

Contact us for a demonstration.

  • Contact your Ticor Sales Executive for a demonstration and setup.
    Ticor Agent 2.0 Real Estate App

With such positive feedback coming in, we decided it’s time to share the top ten tough questions that this powerful little app can answer in the hands of a real estate professional.

Top 10 questions that TicorAgent 2.0 can answer on the fly:

  1. What will I net at closing when my house sells?
  2. How much house can I buy for a specific payment?
  3. What will my closing costs be?
  4. How will a change in interest rates impact my buying power?
  5. When will I break even if I refinance now?
  6. How does renting vs. buying compare, given my budget?
  7. What will my home have to sell for if I want to net a specific amount at closing?
  8. How will my net proceeds change if my home sells for less than the listing price?
  9. What is my current loan balance?
  10. What estimated house payment/price do I qualify for?

How to get the TicorAgent 2.0 app

The TicorAgent 2.0 app works on Android, Apple, and Blackberry mobile devices as well as PCs and Macs.  Here’s a breakdown on where to get it:

Android devices – Visit the Google Play store and search for TicorAgent 2.0
Apple iPhone, iPad and iPod devices – Visit the App Store from your device and search for TicorAgent 2.0
PC and Mac users – Visit http://ticoragent.com/2/ and click the button that says “Get the App”.  Download and install the program.

Questions or comments?  Please share below!

What happens when you scan our QR codes… Best practices we use.

QR codes are still a bit of a buzz in the real estate community. At every sales or social – tech event, there’s at least one person who has a presentation about them. And whether you like them, hate them, use them, or don’t understand them, they’re here and people are talking about them. We’ve talked about them here before, explaining how we have used them in our marketing and how we generate the qr codes, etc… But we haven’t quite covered the best practices that we have adhered to in our usage of them.  Here they are…

Title Insurance and Escrow Order Form Optimized for Mobile Devices

An example of an order form optimized for mobile devices

Mobile Optimization – The question smart phone users ask subconsciously before they scan is, “Where are you taking me and will I have to squint?”  If someone takes the time to scan the fuzzy little code on our flyer or postcard we better give them a legible and usable experience! What this means is that when we direct someone to a website via qr code, that webpage should be optimized for the small smartphone screen. As an example, we have created a very simple, mobile optimized page for placing customer service and title & escrow orders. Test it out by scanning the code below to the right:

Is anyone scanning them? Tracking QR usage
As with all marketing activities, we need to measure the reach of each campaign to determine what our return is.  For QR codes, we track the number of scans by using the goo.gl URL shortener. This accomplishes two things for us. Firstly, because it shortens the URL, the resulting QR code is less complex, making it easier to scan from far away or when printed small. Secondly, goo.gl automatically counts the number of visits to the URL. All we have to do is log in to our Google account, go to goo.gl and it will tell us how many visits and when those visits occurred.

Order Title & Escrow

Scan the code above to see a mobile optimized title & escrow order form

Where we place them
What are the best locations for qr codes?  We have used them on filers, t-shirts, fortune cookies, and scan-to-win games at networking rallies.  In general they should be placed in a location where users will be close enough to actually scan them.  The ultimate goal is to provide an easy link for clients to watch an informative video, follow us on Twitter,  like us on Facebook, place orders, or request property info.

Where we don’t place them
In general, we don’t place qr codes online or in places where it’s impractical for users to scan them. QR codes on billboards may be impractical for obvious reasons.  And this may be stating the obvious but if we have a user already on our website, it doesn’t make much sense for us to ask them to scan a code (unless of course it is to illustrate a point as in this post).

Those are some of the ways you’ll see us using this technology moving forward.  So if you see one, give it a scan and look for the best practices mentioned here.

If you have suggestions or feedback, please let us know by commenting below!

Using ‘Google Places’ for better search results…

As a part of our continuing effort to provide better service to our clients, we have taken the time to set up Google Places pages for each of our escrow branches in the Puget Sound area.

Recommend Ticor on Google Places

Click to rate Ticor Title Seattle on Google Places

What is google places?

In a nutshell Google places allows a company to “claim” their business in Google’s index and subsequently provide accurate information about the company including phone, address, website, hours of operation, parking, amenities, photos of the building, videos and more.

A google places page should give consumers a good impression of the company,  make it easy to find, and make it easy to provide feedback, and claim promotional offers.

The Results…
The result for our clients is that when they do a google search for “Ticor Seattle“, “Ticor Puyallup“, “Ticor Gig Harbor“, or any of our other locations, one of the first search results they should get is a street map with accurate information about each particular branch right next to it.

Ticor title seattle

A Screenshot of Ticor Seattle Google Places Info in Search Results

The Numbers…
When we first claimed our pages and filled them out, our main intention was to simply provide accurate info to google and hopefully boost our search engine presence by telling Google more about our escrow branches.  But we really had no idea what to expect in terms of views, clicks, and consumer search behavior.  And now that we have had a chance to view our page views and click metrics over a year, it’s quite amazing to see the numbers.

What can we learn about our clients / prospects?
When we log in to our google places dashboard we can learn valuable information about our clients (or potential clients).  Here’s a list of info that Google tells us about each of our Place pages:

  • Number of page views
  • Page views by day of the week / month
  • Number of clicks for more info
  • Number of clicks for driving directions
  • Number of clicks to our website
  • Top search queries
  • Where driving requests came from

What can we do to generate leads?
Like Yelp.com, Foursquare.com and other location-based social sites, Google places gives us a place to provide offers, discounts, coupons, etc.. For example we can add a coupon to our places page that reminds people of the discounts we offer on title and escrow when orders are placed electronically or when title and escrow are opened at the same time, etc…

A good place to be…
So in a nutshell, Google Places is free, it provides us with a means of providing accurate business information to people searching for us, it helps us to make a good impression, it tells us a bit about consumer search behavior, and allows us to generate leads.  It makes good business sense, and that makes Google places a good place to be.

Have you used our google places pages to find one of our branches or provide directions to a client?

Let us know by leaving a comment below!